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Terms of Service

Please read these terms carefully before using our Site or making a purchase.

Last updated: March 27, 2025

General Terms

Welcome to ChronoTimepieces (https://chronotimepieces.com), operated by ChronoTime LTD ("us", "we", or "our"). These Terms of Service govern your use of our Site and the purchase of products. By using our Site and making a purchase, you agree to these terms. Please read them carefully. If you disagree with any part, please refrain from using our Site.

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Site after changes signifies your acceptance of the modified Terms.

Company Information

ChronoTime LTD, operating as ChronoTimepieces, specializes in the online sale of new and pre-owned luxury watches and accessories.
VAT Number: BG205057637
Registered Address: Gorski patnik 40, Sofia 1421, Bulgaria

Placing Orders & Contract Conclusion

Age Requirement: You must be 18 years or older, or have the consent of a legal representative, to enter into a contract with us.

Ordering Process: You can place an order by following the prompts on our Site. You'll have a chance to review and correct your order before finalizing it. Clicking "Place order" constitutes a binding offer.

Contract Formation: The purchase contract becomes binding for both parties once your full payment has been received and cleared by us.

Pricing & Payments

Prices shown on the Site are for the item only and do not include shipping costs, which are indicated separately during checkout. All payments must be made in Euro (EUR). Prices may change without notice prior to order confirmation.

All watches are sold under the EU Margin Scheme. VAT is included in the price shown but is calculated on our profit margin and not displayed separately. Learn more on our Payments page.

Shipping

We offer worldwide expedited shipping via DHL Express for a flat rate of €49. Shipments are fully insured and require a signature. Estimated delivery is 2-6 business days, though this is an estimate and not guaranteed.

Orders are typically shipped within 1-2 business days after payment clears.

Important: You are responsible for providing accurate shipping information. Delays or non-delivery due to incorrect details (address, phone number) or failure to accept the package may result in additional costs, including return shipping fees, which will be deducted from any refund.

Returns & Refunds

Returns and refunds are governed by our Returns & Exchanges Policy. Please refer to that page for detailed information on the 14-day return window, conditions, process, and refund details.

Customs & International Orders

For orders shipped outside the European Union, you are responsible for any applicable import duties, taxes, or customs fees levied by your country. These charges are not included in the item price or shipping cost. Please check with your local customs office for information before purchasing.

Warranty

All watches come with a 1-Year ChronoTimepieces Warranty covering mechanical function, as detailed in our Warranty Policy. This warranty does not cover misuse, neglect, accidental damage, water damage beyond specified limits, or unauthorized service.

Some watches may also have remaining manufacturer warranty; this will be noted in the product description. Vintage watches (over 20 years old) are guaranteed for timekeeping within reasonable limits (±20 sec/day) unless stated otherwise.

Limitation of Liability

Our Site and services are provided "as is". To the fullest extent permitted by law, ChronoTime LTD limits its liability for damages arising from ordinary negligence to the foreseeable loss typical for this type of contract. We are not liable for damages beyond this scope, including indirect or consequential damages.

Governing Law & Disputes

These Terms are governed by the laws of Bulgaria. We encourage the use of the European Commission's Online Dispute Resolution (ODR) platform for resolving disputes: ec.europa.eu/consumers/odr.

Other Applicable Policies

Your use of our Site is also subject to the following policies:

Contact Us

If you have questions about these Terms of Service, please contact us:
Email: info@chronotimepieces.com