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We authenticate every watch ourselves. That means checking serial numbers against manufacturer records, inspecting the movement, examining the case and components, and reviewing the documentation. We can share a detailed authenticity report on request.

Every watch comes with a 1-year warranty covering mechanical defects, plus a lifetime authenticity guarantee. You also get a free annual maintenance check at our service center.

We accept bank transfers for all purchases. After you confirm your order, we send detailed payment instructions and documentation. Every transfer runs through secure banking channels.

Every watch ships fully insured with tracking and signature on delivery. We use discreet packaging and send you real-time tracking. We ship internationally to most countries.

Yes. We can arrange an in-person viewing by appointment in Sofia, at our office or one of our watchmakers' ateliers. For international clients, we set up video calls with close-up views so you can inspect the watch in detail. Contact us to book a time.

Yes, we take luxury watches in trade against any purchase. Tell us about your watch: brand, model, condition, and whether you have the original box and papers. Photos help us give you an accurate first estimate.

After the sale, you get free annual maintenance checks, authentication certificates, and a real person to answer your questions. We also help arrange servicing and keep a record of each watch's service history.

You have 14 days to return an unworn watch in its original condition with all accessories and documentation. Please insure the return and ship it through an approved carrier, and contact us first so we can guide you.