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Each timepiece undergoes a comprehensive authentication process by our certified experts. This includes verification of serial numbers, detailed movement inspection, case and component analysis, and documentation verification. We provide a detailed authenticity report with every purchase.

We provide a comprehensive 1-year warranty covering mechanical defects and authenticity guarantee. Additionally, all watches come with our lifetime authenticity guarantee and free annual maintenance check at our service center.

We accept bank transfers for all purchases. For your security, we provide detailed payment instructions and documentation after order confirmation. All transactions are processed through secure banking channels.

All watches are shipped fully insured via premium courier services with tracking and signature confirmation. We use discrete packaging and provide real-time tracking information. International shipping is available to most countries.

Yes, we welcome private viewings at our Sofia showroom. We can arrange detailed video calls for international clients, providing close-up views and detailed inspection of any timepiece. Contact us to schedule an appointment.

Yes, we accept luxury watches for trade-in against any purchase. Please provide detailed information about your watch, including brand, model, condition, and whether you have the original box and papers. Photos are essential for initial evaluation.

Our after-sales service includes complimentary annual maintenance checks, authentication certificates, and dedicated support for any inquiries. We also assist with service arrangements and maintain detailed service history records.

We offer a 14-day return period for unworn watches in original condition with all accessories and documentation. Returns must be properly insured and shipped through approved carriers. Contact us before initiating any return.