Privacy Policy

ChronoTime LTD ("us", "we", or "our") operates https://chronotimepieces.com (the "Site"). This Privacy Policy explains how we collect, use, and disclose your Personal Information when you use our Site. We use your information solely for providing and improving the Site.

By using our Site, you agree to the collection and use of information as described here. If you disagree, please refrain from using the Site.

We may update this policy periodically. Changes are effective immediately upon posting. Continued use of the Site signifies your acceptance of any modifications.

ChronoTime LTD, operating as ChronoTimepieces, specializes in the online sale of new and pre-owned luxury watches.
VAT Number: BG205057637
Registered Address: Gorski patnik 40, Sofia 1421, Bulgaria

Personal Information: When you use our Site (e.g., register, purchase, contact us), we may ask for personally identifiable information, including but not limited to: Name, Email Address, Shipping/Billing Address, Phone Number.

Log Data: Like most websites, we automatically collect information your browser sends ("Log Data"). This may include your IP address, browser type/version, pages visited, time/date of visit, time spent on pages, and other statistics. This data helps us analyze usage and improve the Site.

Third-Party Analytics: We may use services like Google Analytics to collect, monitor, and analyze Log Data.

We use cookies (small data files stored on your device) and similar technologies to enable Site functionality, analyze usage, store preferences, and potentially deliver relevant advertising.

Cookie Categories We Use:

• Necessary Cookies: Essential for core functions like secure login, shopping cart, and user authentication. These cannot be disabled via our consent tool.
• Analytics Cookies: Help us understand visitor behavior and preferences (e.g., popular watches, site navigation) to improve our offerings and user experience.
• Marketing Cookies: Allow us (and potentially third parties) to show you more relevant content or advertisements based on your interests.

Managing Cookies: You can manage your preferences for Analytics and Marketing cookies through our cookie consent banner. You can also configure your browser to refuse cookies or alert you when they are being sent, though this may affect Site functionality. Please consult your browser's help documentation.

Third-Party Cookies: We utilize services like Google Tag Manager, Google Analytics 4, and Microsoft Clarity, which may place their own cookies. We may add other similar services in the future. Their use is governed by their respective privacy policies.

We use the collected information primarily to:

• Process and fulfill your orders.
• Communicate with you regarding your purchases and inquiries.
• Provide customer support.
• Improve the Site's functionality, content, and user experience.
• Analyze site usage and trends.
• Send newsletters or promotional materials (only with your explicit consent).
• Prevent fraud and enhance security.

We may use your Personal Information for essential communications related to your orders or account status. With your consent, we may also send newsletters or marketing materials. You can opt-out of marketing communications at any time by using the unsubscribe link in the email or by contacting us at info@chronotimepieces.com.

We do not sell your Personal Information. We only share it in limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, shipping carriers, analytics providers, email services). We ensure they have appropriate data protection measures in place.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of ChronoTimepieces, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the commitments made in this Privacy Policy.

We will seek your consent before sharing your data for purposes other than those described above, unless legally exempt.

We implement reasonable security measures (including HTTPS encryption) to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure.

You have rights regarding your Personal Information:

• Access & Modification: You can typically access and update your account information through your user profile page.
• Deletion: You can request the deletion of your account and associated personal data by contacting us. Please note that some data may need to be retained for legal or legitimate business purposes (e.g., order history).
• Opt-Out: You can opt-out of marketing communications as described above.
• Cookie Control: You can manage non-essential cookies via our consent tool and your browser settings.

To exercise these rights, please log into your account or contact us at info@chronotimepieces.com.

If you have questions about this Privacy Policy, please contact us:
Email: info@chronotimepieces.com
Address: ChronoTime LTD, Gorski patnik 40, Sofia 1421, Bulgaria