Terms of Service

Last updated: January 05, 2023


ChronoTime LTD (“us”, “we”, or “our”) operates https://chronotimepieces.com (the “Site”). This page tells you the terms of service on which you may shop on our Site – how we ship your purchase, how we handle returns and refunds. Please read these Terms of Service carefully before you make a purchase on our Site. By using our Site, you indicate that you accept these Terms of Service and that you agree to abide by them. If you do not agree to these Terms of Service, please refrain from purchasing through our Site.

We reserve the right to update or change our Terms of Service at any time and you should check this Terms of Service periodically. Your continued use of the Service after we post any modifications to the Terms of Service on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service.

Company Info

ChronoTime LTD (henceforth ChronoTimepieces) is a company dedicated to the online sale of vintage and modern, used and new watches and other watch related accessories. The company is registered in Sofia, Bulgaria under VAT number BG205057637 and maintains management and operations of the website from Balsha str. 3, Sofia 1408, Bulgaria.

Conclusion Of The Contract

If you are under 18 years old, you need the consent of your legal representative in order to conclude a contract with ChronoTime LTD.

You may place an order to purchase goods advertised for sale on this site by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the “Place order” button on the checkout page. By placing an order in the Shop, you make a binding offer to conclude a purchase agreement. The contract becomes binding for both parties once a monetary transfer, equal to the full price of the purchase, is cleared.

Prices And Shipping

The prices stated on our Site do not include neither shipping costs, nor handling costs. You are notified of these costs before you place your order. We do provide a flat rate shipping on all orders – 43 € and we ship worldwide via expedited shipping with DHL Express, signed and insured postage only, with an expected time of arrival between 2 and 6 business days.

All our orders are shipped within 2 business days of payment clearing. All prices are inclusive of value added tax if applicable, which is shown separately prior to placing your order. Prior to your order, all prices stated on our Site may be changed at any time without advance notice.

Please note that any delivery dates and delivery periods provided by ChronoTimepieces or a contractor appointed by us are merely estimated information and do not constitute binding or guaranteed dates.


You are entitled to return your order within 14 days after you have received the item(s), unless otherwise stated in the description of the purchased item. A before and after video comparison and inspection is required before returns are cleared.

The return must be addressed to original address it was first shipped from, unless otherwise agreed upon beforehand.

Before returning the order, you must send a written notice (email or physical mail), explicitly mentioning your decision to return the order.

Consequence Of Cancellation

In the event of an effective return of order, the price of the purchased item/s will be returned to you. The shipping costs for returning the item will occur at your own expense and will be deducted from your refund. Shipping costs are non-­refundable.

The payment will be refunded via the same payment method that had been used by you in the original purchase if not explicitly agreed otherwise with you. ChronoTimepieces will not charge any cost associated with refunding the money.

In the case of deterioration of the purchased items, attributable to handling the goods in a manner which goes beyond testing their qualities and functioning, you owe a compensation to ChronoTimepieces. “Testing their qualities and functioning” shall be understood to mean testing and trying out the purchased items in a manner which is possible and usual, for example, in a physical store.

Customs and Regulations

Orders outside of the European Union are subject to customs duties and/or other taxes. Please check with your local authorities (e.g. customs office) for additional information prior to buying. Import duties, taxes, and charges are not included in the item’s price or in the shipping cost. These charges will occur at your own expense.


ChronoTimepieces’s service including, without limitation, our website, all information, content and any features made available to you through our Site are provided on an “as is” and “as available” basis. Our directors, employees, agents, partners and content providers do not warrant that the service will be secure or available at any particular time or location.

Unless agreed otherwise in an individual case, ChronoTimepieces does not give any guarantees as to the characteristics of the goods which go beyond the statutory warranty rights or any other warranties.

  • All our watches come with a limited warranty of 1 year, starting on the date of purchase. The cover of said warranty is limited to the function, continuous operation and fair timekeeping and it does not cover misuse, neglect, abuse, water damage or any other form of wearer-inflicted damage.
  • Some used watches might still be covered by leftover Manufacturer warranty valid to any AD (Authorized Dealer) – please check the specific description of the watch you are buying.
  • Some new watches might be covered by Manufacturer warranty, usually activated upon purchase and valid to any AD (Authorized Dealer) – please check the specific description of the watch you are buying.
  • For vintage watches (we consider any watch older than 20 years vintage) time keeping is guaranteed within reasonable limits – ±20 sec/day, unless explicitly stated otherwise in the item’s description.


Please ensure all the information is correct when providing your shipping details during checkout. We may have to contact you if there is any missing information or incorrect data. Delays may also occur due to pending payment verifications or customs clearance.

In the case of order not being shipped successfully due to incorrect information provided by you (contact number, address, etc.) or in the case of an unaccepted package, the shipping fees will occur at your own expense. The shipping expenses (and the costs of returning the item/s) will be deducted from the total order sum when issuing a refund.

Limitation of liability

ChronoTimepieces’s liability for damages as a result of ordinary negligence, for whatever legal reason, shall be limited to the foreseeable loss or damage, which is typical for this type of contract. ChronoTimepieces shall not otherwise be held liable for any damages.

Governing law and jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Bulgaria. In case of a dispute we highly encourage the use of The Online Dispute Resolution (ODR) Platform is provided by the European Commission – available at ec.europa.eu/consumers/odr.

Other Applicable Terms

The following additional terms also apply to your use of our Site:
Our Terms of Use, which sets out the terms on which you may make use of our Site.
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.

Changes To The Terms of Service

Those Terms of Service are effective as of April 1, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Contact Us

If you have any questions about this Terms of Service, please contact us.
If you have any concerns about material which appears on our Site, please contact us at info@chronotimepieces.com or send us your inquiry to:

ChronoTime LTD
Balsha str. 3
Sofia 1408, Bulgaria.